SBM Laser Help Subscription — Smart Tools for Laser Cutting Operators
SBM Laser Help — a smart-tools subscription for laser cutting operators, technicians, and engineers. One subscription, from $2.99/month, unlocks every premium feature in our mobile app and Telegram bot.
Built for operators running industrial laser cutting machines and metal fabrication shops. Instant parameter lookup for any material and laser power, guided defect diagnostics from a photo, 40+ equipment manuals in 12 languages.
Choose your plan
Monthly subscription. Cancel anytime. Refund rights apply per EU and Brazilian consumer law.
For solo operators getting started.
- Smart parameter lookup, 50 / month
- Guided defect diagnostics, 10 / month
- Equipment manuals, full library
- Engineering calculators, basic
- Email support
For production shifts and active workshops.
- Unlimited smart parameter lookup
- Unlimited guided defect diagnostics
- Equipment manuals, full library
- Engineering calculators, full set
- DXF / sheet-vs-coil economics
- Email support
For teams running multiple machines.
- Everything in Engineer
- Voice and photo input for the CAD module
- Priority support — faster response
- Early access to new features
By subscribing you agree to our Terms of Service and acknowledge our Privacy Policy. Payments are processed by Paddle as Merchant of Record. Refund rights — see our Refund Policy.
What’s included
Smart parameter lookup
Type what you need in plain language — “10 mm carbon steel, 6 kW fiber laser, nitrogen cutting” — and get validated parameters in your language. Backed by a database of 1,500+ cutting and piercing modes for 5 materials and laser powers from 1 kW to 20 kW. Works for carbon steel, stainless steel, aluminum, brass, and copper, on both fiber and CO₂ machines. Compatible with FSCUT and BCS100 controllers, Raycus and IPG laser sources, BLT and RayTools cutting heads. Read the parameter search guide.
Guided defect diagnostics
Describe the defect you see, or upload a photo of the cut edge. Get a likely cause and a step-by-step fix, drawn from a curated catalogue of 42 defects and 71 documented solutions. Covers all common laser cutting defects: burrs and dross, rough cut surfaces, incomplete cuts, slag adherence, melted edges, beam misalignment, focus drift, gas-pressure issues, and more.
Equipment manuals at hand
40+ full manuals across 7 categories — cutting heads (BLT series), software (CypCut, TubePro, HypCut, FACut), chillers, compressors, laser sources (Raycus), stabilizers, height sensors. Section-by-section navigation, instant page lookup, multilingual.
Engineering calculators
Pick the right laser power for your typical workload. Compare sheet-cut economics against coil cutting. DXF parsing for nesting analysis. Decisions backed by numbers, not guesses.
One subscription, every device
Use it on your Android phone, in our Telegram bot, on a tablet — same content, same data, same login. Subscribe once, work where you are. iOS coming soon. Browse all features →
How it works
Pick your plan
Choose Operator, Engineer, or Professional. Pay securely through Paddle.
Sign in with Telegram
Your Telegram account is your login. No new passwords, no separate account.
Get to work
Open the mobile app or Telegram bot — premium unlocks instantly on every device you sign in to.
Secure payment
Payments are processed by Paddle.com Inc. as our Merchant of Record. Paddle handles billing, currency conversion, tax calculation, and fraud prevention worldwide.
Paddle is PCI-DSS Level 1 certified. We never see or store your card details.
Frequently asked questions
A subscription-based knowledge base and toolkit for operators of industrial laser cutting equipment. Available as a mobile app and Telegram bot, both unlocked by a single subscription. See the full product overview for screenshots and feature walk-through.
Android (iOS coming soon), and any device that runs Telegram (Windows, macOS, Linux, web).
Sign in with your Telegram account on any device — the subscription status follows your account, not your device.
No free trial currently. The Operator plan at $2.99 / month is designed as a low-risk entry point.
Paddle.com Inc., our merchant of record. The charge will appear on your statement as PADDLE.COM* SBM LASER HELP.
Major cards (Visa, Mastercard, Amex), digital wallets (Apple Pay, Google Pay), and many local methods including Pix (Brazil), SEPA (EU), and SBP cards. Paddle handles currency conversion automatically — you can pay in your local currency in most countries.
The price shown is excluding local VAT or sales tax. Paddle calculates and adds the right amount based on your billing country.
Through the Paddle Customer Portal (link in your purchase confirmation email) or by emailing [email protected]. Cancellation takes effect at the end of your current paid period — you keep access until then.
We honor the legal cooling-off periods: 14 days in the EEA, UK, and Switzerland; 7 days in Brazil. After that period, refunds are not offered as we don’t have a money-back guarantee. Full details in our Refund Policy.
Yes. Paddle is PCI-DSS Level 1 certified. We never see or store your card number, CVC, or bank account — Paddle handles all payment data on its own infrastructure.
Premium features lock until you renew. Free content (basic parameter tables, equipment manuals, calculators) remains available regardless of subscription status.
The app and Telegram bot are fully localized in 12 languages: English, Russian, Portuguese (Brazilian), Spanish, German, French, Italian, Turkish, Polish, Uzbek, Hindi, and Arabic.
Ready to subscribe?
