Privacy Policy

Last updated: March 12, 2026

SBMachines (“we”, “us”, “our”) operates the website sbmlaser.com. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or submit inquiries about our laser cutting equipment.

Information you provide directly:

• Name, email address, phone number, and company name — when you submit a contact form or quotation request
• Country and message content — included in your inquiry
• Product preferences and selected models — when you use the Request a Quote feature

Information collected automatically:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referral sources
• Cookies and similar tracking technologies (see Section 4 below)

We use the information collected for the following purposes:

• Respond to inquiries — to process your quotation requests and provide information about our laser cutting machines
• Improve our website — to analyze usage patterns and optimize user experience
• Marketing communications — only with your explicit consent, to send product updates and industry news
• Legal compliance — to fulfill legal obligations and protect our rights

We use the following third-party services that may collect data:

• Google Analytics (GA4) — website traffic analysis. Google Privacy Policy
• Google Tag Manager — tag management for analytics
• Yandex.Metrica — website analytics including session recordings. Yandex Privacy Policy
• Cloudflare — CDN and security services. Cloudflare Privacy Policy

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners solely for the purpose of fulfilling your inquiry (e.g., regional sales offices).

Our website uses cookies to ensure proper functionality and improve your experience:

• Essential cookies — required for the website to function (session, language preference, shopping cart)
• Analytics cookies — Google Analytics and Yandex.Metrica cookies to understand how visitors use our site
• Performance cookies — Cloudflare cookies for CDN and security

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy:

• Contact form submissions — up to 3 years
• Quotation requests — up to 5 years
• Analytics data — as defined by the respective analytics provider

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data
• Objection — object to processing of your data for marketing purposes
• Data portability — request transfer of your data in a structured format

To exercise any of these rights, please contact us at [email protected].

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for all data transmitted between your browser and our server
• Cloudflare Web Application Firewall (WAF) for threat protection
• Regular security audits and software updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us:

SBMachines
Email: [email protected]
Website: sbmlaser.com