SBM Laser Help is a free Telegram bot that helps laser cutting operators diagnose defects, find parameters, and fix problems — without waiting for a service call.
Over 80% of cutting issues are resolved remotely.
Solve Cutting Problems Faster
What It Does
Cut Photo Analysis
Upload a photo of the cut edge. The bot identifies the defect, shows reference images, and gives you a step-by-step fix.
Cutting Parameters
Select material, thickness, power, and gas — get speed, focus, pressure, nozzle diameter. Instantly.
DXF Sheet vs Coil Calculator
Upload a DXF part file. Compare material usage, waste, and cost per part between sheet and coil cutting.
Error Code Lookup
Type a code — get the cause and solution. Servo drives, chiller, laser source, height sensor.
Equipment Manuals
Browse PDF manuals for cutting heads, laser sources, chillers, height sensors, and software. Search inside any manual.
Training Courses
Step-by-step lessons on CypCut, NCstudio, TubePro, Tubes-T, CypNest, and HypCut.
Live Support
One tap opens a chat with SBMachines technical specialists. Your context is shared automatically.
How It Works
1. Open Telegram → find SBM Laser Help Bot
2. Choose your language (12 available)
3. Tap any feature in the menu
4. Get answers — instantlyNo registration. No installation. Works on any phone or desktop with Telegram.
Solve Cutting Problems Faster
12 Languages
English · Português · Español · Deutsch · Français · Italiano · Русский · Polski · Oʻzbekcha · Türkçe · العربية · हिन्दी
Need the Full Guide?
Every feature explained in detail — read the complete user guide.
Read More
How the bot solves 80% of cutting problems remotely →
